Contact & Support

Public contact paths for support and business inquiry

The public website keeps company-level contact channels for product consultation, deployment support and formal outreach, not private treatment data handling.

Support Funnel Public Inquiry
入口 24/7

公开页长期保留咨询入口,用于合作资料获取、产品沟通与安装支持。

范围 3

支持边界明确,不在公开页受理任何隐私业务数据。

企业级联系方式、合作咨询与公开资料申请统一归口
下载、FAQ、联系支持三条路径形成闭环
01

Consultation

Product consultation

For product material requests, business-line introductions, demo planning and early cooperation discussion.

chizhili@yeah.net
02

Deployment

Installation and deployment support

Public guidance for Android installation, OTG connection, version verification and field preparation.

Weekdays 09:00 - 18:00
03

Aftercare

After-sales response

For public-site corrections, download issues and installation support, not private treatment data intake.

Public reply within 48 hours

Support Boundaries

Contact options can stay open, but the processing boundary must be even clearer than the contact itself.

公开联系页聚焦安装包下载、版本核验、合作咨询与公开资料获取,不处理隐私业务数据。

01

Public channels handle consultation and install guidance only

This page is for product inquiry, release guidance, download routing and FAQ direction, not internal business-ticket processing.

02

Real patient and treatment issues must return to authorized terminals

Any real patient, doctor, hospital, account or measurement-record issue should move back into the controlled business system.

03

Do not send sensitive screenshots or business data through public contact

Public emails and contact channels must not carry patient screenshots, treatment data, internal accounts or other sensitive business information.

Cooperation Form

提交合作咨询

合作表单用于提交产品咨询、渠道合作、服务落地沟通与演示预约,我们会按填写信息尽快联系您。

提交成功后,页面会直接显示提交结果与时间。
提交后会同步通知对应的商务或支持联系人。
当前表单只处理公开咨询,不接收隐私诊疗数据。